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In short interviews we address experts from Plattform Lernende Systeme. They answer questions on very different aspects related to the development and responsible use of Artificial Intelligence.

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All interviews are released for editorial use (© Plattform Lernende Systeme).

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Creating value(s) with AI: A guide to the successful use of AI in companies

In the coming years, Artificial Intelligence (AI) will change business processes in many areas and influence our everyday working lives. Its use can have a positive impact on the quality of products and services as well as on employees if automated processes create new scope for higher-value activities in everyday working life. In order for value creation through AI to be successful in its entirety, the perspective of the users must be taken into account in the implementation of AI in addition to the economic factors. Irene Bertschek explains the opportunities and challenges associated with this in an interview. She is head of the ‘Digital Economy’ research department at the ZEW - Leibniz Institute for European Economic Research in Mannheim and Professor of ‘Economics of Digitalisation’ at Justus Liebig University Giessen as well as a member of the ‘Innovation, Business Models and Processes working group of Plattform Lernende Systeme.

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AI in the legal system: ‘AI systems can relieve the burden on courts and contribute to fair judgements’

The justice system in Germany is overloaded: Between 2021 and 2023, the number of open criminal proceedings increased by almost 30 per cent, according to the German Association of Judges. However, the number of judges and public prosecutors in Germany will decrease significantly in the coming years due to retirement. AI systems promise a wide range of potential applications and greater efficiency for the legal system. In this interview, Frauke Rostalski explains how AI systems can relieve the burden on courts and contribute to fair judgements. She is Professor of Criminal Law, Criminal Procedure Law, Philosophy of Law and Comparative Law at the University of Cologne, member of the German Ethics Council and member of Plattform Lernende Systeme.

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AI for healthcare professionals and patients: ‘Value-based and people-centered‘

When it comes to Artificial Intelligence (AI) in medicine and care, most people think of surgical robots or assistance systems in radiology. Less in the limelight are AI applications that support healthcare professionals with time-consuming administrative tasks - be it documentation, duty rostering or billing. Such software solutions offer great potential and, unlike AI systems for the clinical sector, quickly save time and money. In this interview, Andrea Schmidt-Rumposch explains how AI can make medical and nursing processes more efficient and what hurdles healthcare facilities face when introducing AI systems. She is Director of Nursing at Essen University Hospital and a member of the Health Care, Medical Technology and Care working group of Plattform Lernende Systeme.

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Skills shortage and demographic change: ‘AI is an important part of the solution’

The shortage of skilled labour is already being felt in many industries and professions. The situation will become even more acute when the baby boomers retire. Artificial Intelligence (AI) can counteract the shortage of skilled labour. With the help of technology, employees can be relieved and hidden reserves can be mobilised for the labour market. In this interview, Christoph M. Schmidt explains exactly how this can be achieved and what challenges are associated with the use of AI in companies and administration. He is President of the RWI – Leibniz Institute for Economic Research and a member of the Future of Work and Human-Machine Interaction working group of Plattform Lernende Systeme.

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Edge AI: ‘Enormous application potential can only be realised through a holistic approach‘

The latest successes in the development of generative AI are based on "more and more" centrally processed data, upscaled neural networks and computing capacities. This is accompanied by data protection issues, costs and increasing resource consumption. Research and industry are therefore currently pursuing a different approach in parallel: the decentralisation of AI architectures along the lines of edge computing - known as edge AI. The aim is not to process and analyse data for AI systems in the cloud, but rather as close as possible to where it is generated - i.e. close to the user.

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Democratic elections in the age of AI: ‘We need good journalism, media education and personal responsibility‘

In the run-up to democratic elections, experts have increasingly warned against attempts to influence voting decisions with targeted misinformation in recent years. While disinformation is not a new phenomenon in political debates and conflict situations, the use of artificial intelligence (AI) can exacerbate the threat. This puts pressure on the free formation of opinion as a pillar of democracy.

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Developing medicines with AI: "There is a lack of reliable legal requirements"

Artificial Intelligence can accelerate the development of medicines. Dagmar Krefting (member of the Health Care, Medical Technology, Care working group) explains exactly how the use of AI can improve drug research and what needs to be done to ensure that the population can benefit from cost-effective medicines.

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AI for an inclusive world of work: "Human fairness and control of the systems remain important".

Around 7.9 million people with impairments lived in Germany in 2020; about one third of them of working age. Their integration into the world of work is not only ethically and legally necessary, but also economically essential in view of the shortage of skilled workers. Artificial intelligence (AI) can help people with impairments to cope with their tasks in everyday working life. Angelika Bullinger-Hoffmann explains in an interview how participation can be improved with the help of AI technology - and which hurdles have to be overcome along the way. She is Professor of Work Science and Innovation Management at Chemnitz University of Technology and a member of the Future of Work and Human-Machine Interaction working group of Plattform Lernende Systeme.

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Safe AI in medicine: What does EU regulation bring?

Whether as an assistance system in the doctor's office, in a rollator that prevents falls, or as software for evaluating X-ray images - Artificial Intelligence (AI) can improve healthcare. However, if medical AI systems are faulty, people can be harmed. In this interview, Dr. Abtin Rad explains the risks associated with the use of AI in medicine, how these can be controlled, and what contribution the EU's AI Regulation can make to safe AI applications. He is Global Director Functional Safety, Software and Digitization at TÜV SÜD and a member of the "Health Care, Medical Technology, Care" working group of Plattform Lernende Systeme.

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AI in SMEs: Identifying opportunities in the value chain

Many SMEs are still reluctant to use Artificial Intelligence (AI). A first starting point is the analysis of their own value chain: Where and how can AI support them as a powerful computing tool? Professor Dr. Alexander Löser explains in an interview how SMEs can benefit from AI in concrete terms, what process steps are involved and why the introduction of AI requires a willingness to fail. He is the founder and spokesman of the Data Science Research Center at the Beuth University of Applied Sciences Berlin and a member of the "Technological Enablers and Data Science" working group of Plattform Lernende Systeme.

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Dealing with Artificial Intelligence: "People tend to perceive IT systems as social actors"

Not only in factories, but also in classic office jobs or social professions, AI-based chatbots and assistance systems are increasingly providing support at work. Eva Bittner, professor of socio-technical system design at Universität Hamburg and member of the AI expert network Plattform Lernende Systeme, and her team are investigating how this affects work processes and employees. She explains why the topic fascinates her, how humans and AI systems cooperate optimally and what challenges exist on the occasion of the nationwide Girls' Day.

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Security in the AI age: "We need to break new ground."

Artificial Intelligence (AI) has made great strides in recent years. Today, AI systems can already be found on social media platforms, in search engines and as recommendation providers in online retail - even in sensitive areas such as medicine or in autonomous driving cars, the self-learning software is involved in decisions. AI can support us in our everyday lives, but if it is maliciously manipulated, it can cause great harm. Prof. Dr. Ahmad-Reza Sadeghi explains the IT security challenges associated with the use of AI and how AI systems and the underlying data can be protected against attacks. He is head of the System Security Lab at the Technical University of Darmstadt and a member of Plattform Lernende Systeme.

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Large language models: "A milestone in AI research"

ChatGPT is currently moving the public. The text bot is one of the so-called big language models that are celebrated as a breakthrough in AI research. Do big language models promise real progress or are they just hype? How can voice assistants be used - and what conditions do we need to create in Europe so that business and society benefit from them? Volker Tresp answers these questions in an interview. He is a professor at Ludwig Maximilian University in Munich with a research focus on machine learning in information networks and co-leader of the "Technological Enablers and Data Science" working group of Plattform Lernende Systeme.

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Green AI as an environmental competitive advantage for Europe

Low-emission mobility, climate-friendly energy supply, clean industrial production or optimized circular economy - Artificial Intelligence (AI) can contribute to climate protection in many ways. At the same time, the development and deployment of AI systems is often itself accompanied by high resource consumption. Where the technology can best unleash its potential and what needs to be done to keep the ecological footprint of AI applications low is explained in an interview by Oliver Zielinski, head of the Competence Center AI for Environment and Sustainability (DFKI4planet) and member of Plattform Lernende Systeme.

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Large neural networks: The next step towards self-aware AI?

Is Artificial Intelligence on the way to developing its own consciousness? The discussion about this is in full swing - not least since Google researcher Blake Lemoine attested to the language model for dialogs LaMDA that it communicates like "a seven or eight-year-old child". How should this assessment be evaluated? What characterizes human consciousness? And why do people tend to anthropomorphize technology? Computer scientist and psychologist Ute Schmid provides answers to these questions. She is a professor of cognitive systems at the University of Bamberg and heads the Technological Enablers and Data Science working group at Plattform Lernende Systeme.

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Sustainable use of AI: How do employees remain at the center?

Digitalization and the increasing use of AI systems are profoundly changing jobs - both in industry and in the service sector. What needs to be done to ensure that the use of AI contributes to socially sustainable development, in other words: puts people at the center and contributes to a sustainable, globally just and livable society? Nadine Müller, Head of Innovation and Good Work at the United Services Union ver.di and member of Plattform Lernende Systeme, provides answers in this interview.

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Large neural networks: Towards self-aware AI?

Is Artificial Intelligence on the way to developing its own consciousness? The discussion about this is in full swing - not least since Google researcher Blake Lemoine attested to the language model for dialogs LaMDA that it communicates like "a seven- or eight-year-old child who happens to have a clue about physics. How should this assessment be evaluated? What distinguishes large neural networks from other AI systems? And: What role will they play in the future and in international competition? Stefan Wrobel, Director of Fraunhofer IAIS, answers these questions in an interview.

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How AI innovations in health are getting to patients faster

AI systems can help find tumors, control insulin pumps or assist during operations. But on their way from research to healthcare, AI innovations in Germany have to overcome many hurdles. Karsten Hiltawsky explains the challenges facing manufacturers of medical AI products and what needs to change so that people benefit more quickly from the innovations. He is Head of Corporate Technology and Innovation at Dräger and head of the Health Care, Medical Technology, Care working group of Plattform Lernende Systeme.

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Companies in the age of AI: "Freedom for human-centered, cooperative personnel management and innovation"

Artificial intelligence (AI) is changing the world of work - and with it leadership in companies and institutions. Its use can relieve managers, but also raises ethical and labor law issues. Rahild Neuburger explains which management tasks AI systems can support and what needs to be taken into account to ensure the successful introduction of AI in companies. She is a senior lecturer at the LMU Munich School of Management at Ludwig-Maximilians-Universität München and a member of the Work/Qualification and Human-Machine Interaction working group of the Learning Systems Platform.

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Getting girls excited about AI: Trying it out promotes confidence in their own abilities

Artificial Intelligence (AI) is already making our lives and work easier today - as a driving assistance system in cars, as a control element in production or as a recommendation system for online shopping. For the future, self-learning algorithms are considered a key technology for whose development and application specialists are urgently sought. Many universities have already launched corresponding courses of study. On the occasion of the nationwide Girls' Day, Ute Schmid explains why girls and women in particular should concern themselves with Artificial Intelligence and what role models there are. She is Professor of Cognitive Systems at the University of Bamberg and a member of Plattform Lernende Systeme.

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Simply explained: What is and can Artificial Intelligence do?

Artificial Intelligence (AI) is considered a key digital technology of the future. AI-based computer systems can control traffic, optimize production processes and support doctors in diagnosis. We have long been using AI systems in our everyday lives via smartphones. But what exactly is AI and how does it work? What distinguishes weak AI from strong AI? And what challenges are associated with the use of self-learning computer programs? Volker Tresp answers these questions in an interview. He is a professor at Ludwig-Maximilians-Universität Munich with a research focus on machine learning in information networks and a member of Plattform Lernende Systeme.

 

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From a helpful to a criminally used tool: Protecting AI from misuse

Artificial Intelligence is a helpful tool that can make people's work and everyday lives easier in a variety of ways. At the same time, AI systems, which are often highly networked and partly embedded in other systems, can also be used for illegal purposes. Protecting them from misuse is an important task. Using the example of digital image processing, Detlef Houdeau (Infineon AG and member of the IT Security, Privacy, Legal and Ethical Framework working group) outlines how AI algorithms help professional and amateur photographers to take better pictures - but can also be used with criminal intent to forge travel documents.

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Sustainable business with Artificial Intelligence

Artificial Intelligence (AI) can contribute to the success of the energy transition, low-emission mobility or environmentally friendly agriculture: the use of the technology opens up new business models for companies that support sustainable development in the economy and society. However, the energy consumption in the use and development of AI applications is often high. Markus Schnell, Senior Director Software and Tools at Infineon Technologies AG and member of the Business Model Innovations working group, explains how companies can use AI to make their operations sustainable and how the ecological footprint of AI systems themselves can be reduced.

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Trustworthy AI: "The Systems need a regular technical examination"

The EU Commission wants to regulate by law what Artificial Intelligence may and may not do. In its draft AI law, the Commission has defined a catalogue of criteria that will be used in future to assess the risks, the so-called criticality, of an AI system. Depending on the level of risk, an AI system can be banned, must meet certain requirements before it is introduced to the market. Armin Grunwald, professor of philosophy of technology at the Karlsruhe Institute of Technology (KIT) and head of the Office of Technology Assessment at the German Bundestag (TAB), explains why the assessment of risks in Artificial Intelligence is particularly difficult.

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AI on the job: "We will work more flexibly and more mobilely".

Artificial Intelligence (AI) will change our working world - in the factory as well as in the office. AI-based software and robots can support people in monotonous and physically demanding tasks. Central to successful cooperation with AI systems is the qualification of employees. Wilhelm Bauer, Director of the Fraunhofer Institute for Industrial Engineering IAO and Co-Head of the Future of Work and Human-Machine Interaction working group of Plattform Lernende Systeme, explains which skills are important in the AI age and how companies can qualify their employees to work with AI systems.

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Focusing on the common good: How we shape AI responsibly

Artificial Intelligence is a powerful tool that can be used to improve processes and develop new products and services. Many things are technically possible. But with what goal do we want to use AI as a society? A broad socio-political discourse on this is necessary to create framework conditions within which technical applications can be successfully developed and implemented. Jessica Heesen explains in an interview how this can succeed. The philosopher and media ethicist heads the research focus on media ethics and information technology at the International Centre for Ethics in the Sciences and Humanities at the University of Tübingen as well as the working group "IT Security, Privacy, Legal and Ethical Framework" of Plattform Lernende Systeme.

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Artificial Intelligence and elections: How election campaigns and opinion formation are changing

Social bots spreading false information on social networks, deep fakes or data abuse for voter manipulation - at the latest since the last presidential election in the USA, there has been discussion about the influence of artificial intelligence (AI) on opinion formation in the run-up to democratic elections. In this context, AI systems can also help detect so-called fake news on social media platforms or give people individual election recommendations according to their political attitudes. Political scientist Prof. Dr. Christoph Bieber explains what challenges and potential AI systems hold for democratic elections. He is head of the AI Governance project at the University of Duisburg-Essen and a member of the "IT Security, Privacy, Legal and Ethical Framework" working group of Plattform Lernende Systeme.

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Automated driving: "Trust comes from experience".

Self-driving cars on the roads are only conceivable in a few years. Intermodal testing and learning is still underway. The trust that drivers place in AI-supported assistance systems is crucial for the acceptance of automated vehicles. In the application scenario 'On the Way to Intelligent Mobility' developed by Plattform Lernende Systeme, the interaction between the protagonist Carla and her automated vehicle works well. Dr Corina Apachiţe explains in an interview how trust is created and what challenges still exist. She heads the Artificial Intelligence department at Continental Automotive and is responsible for the overall technical strategy and operational implementation.

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Assistance robots in nursing: "The aim must be to improve the quality of nursing care".

More than four million people in Germany are currently dependent on nursing care, and their number will increase significantly in the coming years as a result of demographic developments. Some care tasks could be taken over by assistance robots in the future. Elisabeth André explains which tasks they are suitable for, to what extent their use is to the benefit of professionals and those in need of care, and what needs to be taken into account when developing care robots. She is Chair of Human-Centered Multimedia at the Interdisciplinary Institute of Informatics of the University of Augsburg. At Plattform Lernende Systeme, Elisabeth André heads the working group "Future of Work and Human-Machine Interaction"

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Trustworthy AI systems: "Certificates can provide orientation"

Artificial Intelligence (AI) can make our everyday lives easier, traffic safer and healthcare better. But realizing this potential requires trustworthy AI systems that people are happy to use. Certification of AI can increase trust in the technology. Jörn Müller-Quade explains what specifics need to be considered when certifying AI and why not all AI systems need to undergo testing. The professor researches cryptography and learning systems at the Karlsruhe Institute of Technology. He is also head of the "IT Security" working group of Plattform Lernende Systeme.

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"Ensuring real empowerment: How employees can help shape the introduction of AI in the company

Artificial Intelligence (AI) is changing our working world. AI systems can relieve employees of their tasks and streamline work processes. However, the introduction of the technology in companies is also associated with challenges. For it to be a success for both employees and companies, structured change management is required. Oliver Suchy explains what is involved and how companies can best prepare their employees for the change. He is head of the "Digital Working Worlds and Working World Reporting" department of the German Trade Union Confederation (DGB) and a member of the Future of Work and Human-Machine Interaction working group of Plattform Lernende Systeme.

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AI in hazardous environments: Only as much human intervention as necessary

Self-learning robots and AI systems can provide support in space, in the deep sea or in the event of disasters - by exploring unexplored terrain or carrying out work in dangerous regions. To do this, the technical systems must act as autonomously as possible, but at the same time always remain under the ultimate control of humans. Jürgen Beyerer explains in this interview how these requirements can be implemented and where there is still a need for research. He is a professor of computer science at the Karlsruhe Institute of Technology (KIT) and director of the Fraunhofer Institute of Optronics, System Technologies and Image Exploitation IOSB. At Plattform Lernende Systeme, he heads the "Hostile-to-life Environments” working group.

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AI in SMEs: Identifying opportunities in the value chain

Many SMEs are still reluctant to use Artificial Intelligence (AI). A first starting point is the analysis of their own value chain: Where and how can AI support them as a powerful computing tool? Professor Dr. Alexander Löser explains in an interview how SMEs can benefit from AI in concrete terms, what process steps are involved and why the introduction of AI requires a willingness to fail. He is the founder and spokesman of the Data Science Research Center at the Beuth University of Applied Sciences in Berlin and a member of the "Technological Enablers and Data Science" working group of Plattform Lernende Systeme.

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From data to intelligent systems: Data Science as the key to successful AI

Medical assistance systems, software for fraud detection or the predictive maintenance of industrial plants promise great benefits. Co-Author Kai-Uwe Sattler, Professor of Databases and Information Systems at the TU Ilmenau, explains why it is important to have the "right" data, what is meant by data engineering and what skills data science experts need. He is a member of the working group "Technological Pioneers and Data Science" of the Plattform Lernende Systeme and co-author of the white paper "From Data to AI".

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Responsibility in technology development: How does ethics get into AI?

Artificial Intelligence promises many beneficial applications. The extent to which these are actually realised depends largely on whether people have confidence in the technology. What challenges arise for the responsible development and application of AI systems? According to which criteria should they be implemented? And what can companies do to apply AI without discrimination? Answers to these questions can be found in a guideline that was developed by the IT Security, Privacy, Law and Ethics working group of Plattform Lernende Systeme under the direction of Jessica Heesen.

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AI-based business models: Raising data treasures together with partners

Companies must enrich their physical products with intelligent services and change their business models accordingly in order to remain internationally competitive. This requires new forms of cooperation in so-called digital value-added networks. Svenja Falk, Managing Director at Accenture Research, explains the advantages of these networks and why data- and AI-driven applications are also interesting for SMEs.

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Intelligent Data Analysis: How SMEs benefit from Data Engineering

In the age of digitalisation, data are considered treasures, the value of which many companies are not yet aware of. Through Artificial Intelligence and Machine Learning, they can be made usable - even for small and medium-sized companies. Olga Mordvinova, founder and managing director of the AI start-up incontext.technology GmbH, explains how intelligent data analysis can support them in improving existing processes or developing new business models.

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AI versus Corona: How Artificial Intelligence makes logistics more resilient

Logistics is a highly complex and networked system, which is today still mostly optimized manually, both within and across companies - and is quickly impaired in the event of unforeseen events. Sören Kerner, head of the Automation and Embedded Systems department at the Fraunhofer Institute for Material Flow and Logistics IML, explains how logistics processes can be optimized with the help of AI and what obstacles currently stand in the way.

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AI versus Corona: How can intelligent robotics be supportive?

Artificial Intelligence methods can contribute in many ways to meeting current challenges of the corona pandemic. Prof. Dr. Frank Kirchner, head of the Robotics Innovation Center at the Bremen site of the German Research Center for Artificial Intelligence (DFKI), provides an overview of potential applications, practical limitations and important research priorities. 

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Focus on the patient: Safe AI systems in medicine

Thomas Schauf, Senior Expert Public and Regulatory Affairs at Deutsche Telekom AG, together with other members of Plattform Lernende Systeme, has examined data management and IT security when using AI in medicine in a current white paper. In our interview he explains how patient data can be protected and how access to sensitive information can be regulated.

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AI research in Europe: Cooperation instead of individual achievements

How can Europe move forward in the global race for technological leadership in Artificial Intelligence? Katharina Morik, Professor for Artificial Intelligence at the TU Dortmund University and member of the Plattform Lernende Systeme, coordinates the cooperation of the AI competence centres in Germany and France on the German side. In our interview, she explains why European countries need to join forces in AI research.

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Data Science: "Training exactly the specialists we need"

Data Scientists are desperately sought. The Gesellschaft für Informatik e.V. (Society for Computer Science) has defined the skills that need to be taught at colleges and universities, but also through further education courses. (GI) in cooperation with Plattform Lernende Systeme. Co-author Ulf Brefeld from the Leuphana University of Lüneburg explains why the target groups are very different.

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AI for SMEs: Starting together with partners

Digitisation is not an end in itself for SMEs, but a prerequisite for them to operate successfully in an increasingly networked economy. Many small and medium-sized companies still lack clear ideas about how they should approach the future topic of Artificial Intelligence for themselves. Susanne Boll-Westermann from the University of Oldenburg explains which questions they should ask themselves and why networking with other players is so important.

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New business models with AI: experimental approach required

The intelligent use and linking of data enables new forms of entrepreneurial cooperation and completely new business models. In the future, products and services can be adapted to the individual wishes and needs of customers. This raises the question for companies: How can they use AI for their business or develop new AI-based business models? Our member Andreas Liebl provides answers to these questions.

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AI development: Much more than just programming

Self-learning systems will penetrate our everyday life in the coming years, and skilled workers are already desperately needed. Reason enough for young people to think about doing "something with AI" in their careers. Our member Elsa A. explains why the topic is fascinating and what is important in AI development. Kirchner on the occasion of the nationwide Girl's Day.

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"AI portrays society with all its injustices."

Regina Ammicht Quinn, spokeswoman of the International Centre for Ethics in the Sciences and Humanities (IZEW) at the Eberhard Karls University of Tübingen, explains in an interview on the occasion of International Women's Day why diversity in AI research and development is an important prerequisite for gender equality and what is still needed to achieve this.

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Holger Hanselka
©Andrea Fabry

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Safer Internet Day: AI - Friend or foe?

Phishing mails, false online requests or fake news - on Safer Internet Day the focus is on security in the network and of IT systems. In an interview, Holger Hanselka, steering committee member of Plattform Lernende Systeme and President of KIT, explains how AI can improve IT security and where it opens up entry points for new threats.

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